Privacy Policy

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Terms and Conditions

By participating in Active Okinawa’s adventure tours, you agree to the following terms and conditions, as well as the cancellation policy:

  1. Reservation and Payment When booking a tour with Active Okinawa, the full tour price is due at the time of booking. Payment can be made via credit card or other specified payment methods.
  2. Minimum Participants Each tour requires a minimum number of participants. If the minimum is not met, Active Okinawa reserves the right to cancel the tour. In such cases, customers will be notified in advance and offered a full refund or the option to reschedule.
  3. Cancellation Policy If you need to cancel your booked tour, the following cancellation fees apply:

a. Cancellations made up to 7 days before the tour date: Full refund b. Cancellations made 6 to 3 days before the tour date: 50% refund of the tour price c. Cancellations made 2 days before the tour date or later: No refund

  1. Weather-related Cancellations In the event of inclement weather, Active Okinawa prioritizes customer safety and may decide to cancel or modify a tour. Customers will be notified in advance and offered the option to reschedule or receive a full refund.
  2. Insurance While Active Okinawa takes customer safety seriously, it is the responsibility of customers to have their own travel insurance coverage for any accidents or damages that may occur during the tour. Active Okinawa is not responsible for accidents or damages sustained by customers during a tour.
  3. Personal Information Handling Personal information provided by customers will be used only for reservation processing and tour operations and will be properly protected. Active Okinawa will not sell, lend, or disclose customer personal information to third parties, except as required by law.
  4. Health and Safety Please ensure that your health condition and fitness level are appropriate for the tour you are participating in. It is also essential to follow the guide’s instructions during the tour. If a customer fails to follow the guide’s instructions and endangers themselves or other participants, Active Okinawa may require the customer to leave the tour.
  5. Photos and Videos Photos and videos taken during Active Okinawa tours may be used on the company’s website and promotional materials. By participating in a tour, you consent to the use of these photos and videos for promotional purposes. However, if you object to being photographed or recorded, please inform us in advance.
  6. Changes to Terms Active Okinawa reserves the right to change the terms and conditions and cancellation policy without notice. Amended terms become effective upon publication.

We appreciate your understanding and cooperation with these terms and conditions and cancellation policy to enjoy your tour experience with Active Okinawa. We look forward to your booking.